LASER Credit Setup & Support Resources
Everything you need to get started and succeed with LASER Credit Access
Available Resources
Manual
Download User Guide
Complete user manual with step-by-step instructions for getting the most out of LASER Credit Access.
Articles
Blog & Industry Articles
Stay updated with the latest insights, best practices, and industry trends in credit reporting and lending technology.
Support
Setup Support Case
Need help with setup or configuration? Create a support case and our team will assist you promptly.
Video Library
Watch our comprehensive video tutorials to get up and running quickly with LASER Credit Access.
VIDEO TUTORIAL
Assigning Users to Credentials
How to assign credentials to a User of the LASER Credit Access App
VIDEO TUTORIAL
Set up Page Layouts – LASER Credit Access
Setting up the personal Credit Report page layout and the object you will run the credit reports from
VIDEO TUTORIAL
Quick Video of LASER Credit Access
A quick overview of LASER Credit Access functionality
VIDEO TUTORIAL
Additional Settings 1 – LASER Credit Access
Additional settings available using LASER Credit Access
VIDEO TUTORIAL
Adding or Removing a Co Applicant
How to add or remove a Co-Applicant
VIDEO TUTORIAL
OFAC Status – LASER Credit Access
Get OFAC Status for Contacts and Accounts at no charge with LASER Credit Access
VIDEO TUTORIAL
Field Mapping – LASER Credit Access
How to map the fields to send the credit request
VIDEO TUTORIAL
User Permission to Run a Credit Report
Granting permission to a user to run a credit report
VIDEO TUTORIAL
Updating Permission Sets
How to update permission sets for LASER Credit Access
VIDEO TUTORIAL
Granting Login Access
How to grant login access on Salesforce
VIDEO TUTORIAL
Frozen Credit Report
How to run a credit report that was frozen
VIDEO TUTORIAL
Updating Credit Card on AppExchange
How to update your credit card on the Salesforce AppExchange
Need Additional Support?
Our support team is here to help you succeed. Whether you need technical assistance, have questions about implementation, or want to explore advanced features, we're just an email away.